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For genuine product inquiries, current presentation and pricing information, or a physician consultation, contact our English-speaking patient support team.
Speak directly with patient support about the product, presentation, or consultation you are researching.
Request product information
Tell us which brand or presentation you're interested in. Our team can follow up about product information, local availability, and the consultation process.
For questions about symptoms, diagnoses, laboratory results or urgent concerns, speak with a licensed clinician rather than using this general inquiry form.
Clinical questions
For diagnosis, lab interpretation, treatment decisions, or follow-up, the appropriate next step is a medical consultation.
Meet our physician →Helpful information to have ready
- The brand you want to discuss (Norditropin, Omnitrope, Genotropin, Saizen, or another product).
- The exact strength or presentation you have seen.
- Whether you are asking about product information, price, quality, or a medical consultation.
- Your email address and any appointment-timing preferences.
Please do not include sensitive medical information in this general inquiry form. Clinical records belong in the physician’s secure consultation process.
Consultation location
Zapopan / Guadalajara, Jalisco. Physician consultations may be arranged in the Andares / Puerta de Hierro area. Appointment details must be confirmed before travel.
The physician profile includes the public office area, credentials, and directions. View physician information →
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Find the pharmaceutical brand, strength, and presentation that you are researching. Our team can explain the next steps and physician consultation pathway.
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